Scheduler/Dispatcher

HHWP CAC is looking for a Full-Time Dispatcher/Scheduler within our Hancock Area Transportation Services (HATS) department in Findlay. 

The ideal candidate will take inbound calls to schedule rides, answer rider & driver questions, provide customer service, and perform essential administrative tasks related to HATS operations.

This position is 40 hours/per week. The pay range for this position is $16.35-$16.65/hour

• Independent Critical Thinking Skills      Strong Initiative
• Highly Organized     
• Collaborative and Professional
• Results-Driven

• Analytical Reasoning Skills
• Articulate Communicator     
• Independent Decision Making Skills       
• Good Oral/Written Communication Skills
• Working knowledge of Personal Computers, Excel, and Microsoft Office Tools           

Minimum Requirements and Application Process

Overall Requirement:  Must be sensitive to the needs of low-income individuals and able to work with individuals of all cultural backgrounds and ages.  Must adhere to the values of the HHWP CAC including Advocacy, Professionalism, and Partnership. Must be committed to the Agency’s mission to reduce the conditions of poverty by providing comprehensive services to improve lives.        

Minimum Education:  High School diploma or equivalent.

Minimum Experience – 1 year of office/scheduling and filing experience 

Must have a valid driver’s license, reliable transportation, maintain state minimum amount of automobile liability insurance, and meet and maintain all funding source requirements.

Benefits: HHWP Community Action Commission provides a rewarding paid time off package, several tiers of health and prescription coverage, dental/vision, and a 403(b) in which we match contributions 100% up to 5%.

Applications must be completed along with a letter of interest, resume, and salary requirements. Applications may be obtained from HHWP CAC or at www.hhwpcac.org.  Completed packages or additional information requests may be emailed to bniese@hhwpcac.com. 

Equal Employment Opportunity Employer